The most imp thing before hard reseting your N97 : Take a full backup.
The hard reset completely erases everything you have on the internal memory (including settings), but doesnt touch anything on the mass memory. So if you want to format your mass memory, go to Applications -> Office -> File Manager then enter your mass memory. Select Options->Format Mass Memory.
Switch off your N97 and press these four buttons together for few seconds (till you get a white screen on your phone). If done correctly, the first screen you will get is ‘Select your country’.
Power Button + Space Bar + Caps Shift Bar + Delete button
Dont forget to backup all your settings and data before hard reseting your N97.
How To: Hard reset N97Related posts:
- Firmwares – v22 for N97 & v12 for Mini
- How To: Change Font #N97
- Softwares for Nokia N97
- Change N97 product code to get the latest firmware updates
- USB, Bluetooth, Wi-Fi







OLD NEWS … but useful post for the newbies … hehehehe …
@nourhan Thank you.
Thanks for the info.
Thanks for the tip! Fixed my phone
Manu thanks for such useful information
thanks
Nourhan dont be a toss – you were a noob once!! Thanks for the info.
hi, hope ya can help, when i download a game and open it i get half screen and a useless joypad type screen that doesn't work, or a message that says reset screen, any help appreciated
Menu>>Settings>>Application Manager>>Installed Apps>>”select the game which u want to change”>>Options>>Suite Settings>>On-Screen Keyboards…..
Maybe this will help you my friend.
that was a great tip thank you very much, much appreciated is it possible to play games on the full screen while its open, i cant seem to suss it out, sorry to be a pain, its new to me
thanksssssss so much for your help. i really needed this.
but i couldn’t have a back up. and after reachig to my aim it’s not important. however it would take time to me to make it like bofore.
What to do when u change the lock code and forgot … ???
I am not sure but u can try HARD RESET!!!
how do i format my mass memory if my touch screen doesn't work
hard reset wont even work for me.. fml
Had same problem. Eventually got hard reset to work by holding the 4 buttons down for approx 10 seconds i.e. well after screen has come on as white.
Good luck
Can’t hard reset my bricked N97.
JAF version 1.98.62
Detected PKEY: 90009B6C
Card life counter: 99.99%
P-key nokia module version 01.02
FBUS INTERFACE NOT CONNECTED!!!
USB Cable Driver version: 7.1.29.0
Changing mode…Done!
FILES SET FOR FLASHING:
MCU Flash file: NONE
PPM Flash file: NONE
CNT Flash file: NONE
APE Variant file: NONE
Searching for JAF saved location of ini…
Checking path: C:\Program Files\Nokia\Phoenix\Products\RM-505\
Searching for default location of ini…
Checking path: \Products\RM-505\
Searching for JAF saved location of ini…
Checking path: C:\Program Files\Nokia\Phoenix\Products\RM-505\
Scanning ini files…
Searching for default location of ini…
Checking path: \Products\RM-505\
Checking path: C:\Program Files\Nokia\Phoenix\Products\RM-505\
FILES SET FOR FLASHING:
MCU Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-505\RM-505_21.0.045_prd.core.C00
PPM Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-505\RM-505_21.0.045_prd.rofs2.V01
CNT Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-505\RM-505_21.0.045.213.03.rofs3.fpsx
APE Variant file: C:\Program Files\Nokia\Phoenix\Products\RM-505\RM505_21.0.045_003_U213.uda.fpsx
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
Backing up CRT…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Failed to backup CRT…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
Backing up CRT…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Reading IMEI…
Failed! Aborting!
Failed to backup CRT…
Preparing for downgrade…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Failed to prepare for downgrade…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
Backing up CRT…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Reading IMEI…
Failed! Aborting!
Failed to backup CRT…
Detected P-KEY: 90009B6C
P-key nokia module version 01.02
Init usb communication…
Can’t detect flashing server!
thanks it worked!!!!!